Getting Started with Uphold® App

The Uphold® mobile application brings the full power of the Uphold® platform to your smartphone. With seamless access to your Uphold® Wallet, instant trading on Uphold® Exchange, and enhanced security features, the app provides a complete financial ecosystem in your pocket.

Download and Installation

Get the official Uphold® app from trusted sources:

  1. Visit the Apple App Store (iOS) or Google Play Store (Android)
  2. Search for "Uphold" and verify it's the official app by Uphold Inc.
  3. Download and install the application on your device
  4. Open the app and proceed with Uphold® login or account creation

Uphold® App Login Process

Accessing your account through the mobile app is secure and straightforward:

Uphold® App Features and Capabilities

The Uphold® mobile app offers comprehensive functionality that mirrors the web platform while optimizing for mobile use:

Full Wallet Management

View balances, transaction history, and manage multiple currency compartments directly from your mobile device.

Mobile Exchange

Execute trades between 200+ assets with the same transparent pricing as the web platform.

Biometric Security

Enhanced security with fingerprint, Face ID, or facial recognition for quick, secure access.

Real-Time Notifications

Receive instant alerts for price movements, completed transactions, and security events.

Uphold® Wallet Verification on Mobile

Complete your account verification directly through the app:

Pro Tip: Enable biometric authentication in the app settings for both security and convenience. This allows quick access while maintaining high security standards.

Troubleshooting Uphold® App Issues

Uphold® App Not Working

If the Uphold® app crashes, freezes, or fails to load:

  1. Force close the app and restart it
  2. Check for updates in your device's app store
  3. Restart your mobile device completely
  4. Clear the app cache (Android) or offload the app (iOS)
  5. Reinstall the app as a last resort

Common Mobile Login Issues

Unable to Login Uphold®

Verify credentials, check internet connection, and ensure you're using the correct Uphold® login details.

Error Connecting Uphold® Account

Typically a connection issue. Check WiFi/cellular data, disable VPN, or try later.

Uphold® 2FA Reset Needed

Use "Can't access 2FA device?" option or contact support for authentication reset.

Can't Verify Uphold® Wallet

Ensure document photos are clear and information matches your account details exactly.

Uphold® Account Recovery on Mobile

If you're locked out of your account:

Frequently Asked Questions About Uphold® App

How do I download the Uphold® mobile app?

The official Uphold® app is available on both iOS App Store and Google Play Store. Search for "Uphold" and verify it's published by Uphold Inc. before downloading. Avoid third-party app stores to ensure security.

What should I do if my Uphold® app login isn't working?

First, verify your email and password combination. If you've forgotten your password, use the "Forgot Password" feature. Ensure you have a stable internet connection and try switching between WiFi and mobile data. If problems persist, contact Uphold® support.

Can I use Uphold® Exchange through the mobile app?

Yes, the Uphold® mobile app provides full access to Uphold® Exchange. You can trade between all supported assets, view real-time prices, and execute transactions with the same functionality as the web platform.

Why is my Uphold® app crashing or not loading properly?

App crashes can result from outdated software, device compatibility issues, or corrupted app data. Ensure you have the latest app version, restart your device, and check for system updates. If issues continue, reinstall the app.

How do I enable biometric login on the Uphold® app?

After your initial login, go to Settings > Security > Biometric Authentication. Enable your preferred method (Face ID, Touch ID, or fingerprint). You'll need to authenticate with your password once before biometrics become active.

What does "Uphold® error decline" mean in the app?

Transaction declines can occur due to insufficient funds, security protocols, or technical issues. Verify your account balance, check for any account restrictions, and ensure your wallet is fully verified. If declines continue, contact support.